with Craig Kent - Customer Retention Specialist

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CONVERT, KEEP & DELIGHT YOUR CUSTOMERS

Craig Kent (The CRM Guru) has been helping companies of all shapes & sizes to set up, improve and get the most from their CRM marketing since 2014 when he launched his consultancy, Craig Kent Marketing Solutions Ltd. In that time he has worked with small start-ups to high profile brands including Shell, PayPal, Hutchison Three. From email marketing to strategic planning and campaign management the CRM Guru is here to help. Why not get in touch today?

Business Organization
Brand Strategy

INCREASE SALES

Turn prospects into loyal customers and massively increase ROI

RETAIN YOUR CUSTOMERS

Keep your customers engaged & loyal to your brand

PERSONALISE CAMPAIGNS

Deliver the right message to the right customer at the right time

CLIENT TESTIMONIALS

Here's what past clients have had to say about the CRM Guru's work

Craig did a fantastic job with our welcome programme that led to 35% increase in conversion.

James Maxwell - PhotoBox

Craig has extensive experience in CRM Marketing & played a significant role in successfully delivering the Email and SMS customer engagement channels within Wuntu Offers and Rewards app driving customer engagement and retention up. He quickly grasped the dynamics of our business and prioritised the requirements to ensure on time delivery .

Meghna Kisslay - Three

Much of what Craig suggested ended up being implemented. A huge thanks for setting us up with drag & drop templates as this has proven immensely valuable to us. We set up many customer journey flows which have also worked very well. We couldn’t have done it without Craig’s help

Ed Fernyhough - PayAsUGym (Hussle)

Planning during uncertain times

Planning during uncertain times

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